Where leads slip away
Where bars and breweries lose customers
Party bookings missed
Birthday and work-party requests come in by phone at the busiest hours. Unanswered, they go to the place down the street.
Events nobody heard about
Trivia, live music and release nights only work if people know. A post isn’t always enough.
Regulars drifting off
A quick note about a new beer or a birthday pint keeps your regulars coming back.
Before they call
What guests check before choosing you
Your website and Google profile should answer these before anyone has to call:
- What’s on tap, and what’s happening this week.
- Hours, and whether there’s food.
- Live music, trivia and release nights.
- Whether kids and dogs are welcome.
- Room for a group or a private party.
How it works for bars and breweries
One system, from the first search to the next visit
Follow one guest through it. Each step below has a live example you can try; tap play on any of them.
Step 1 of 6 · Get found
Show up when people look for a place to go
People search “brewery near me” or “bar with live music” and choose from the map. Your events, hours and photos on your Google Business Profile help you earn a place there. Pick your town and watch the example climb.
Your Business: not in the top 3 (position 9)
- Right main category
- Services listed
- Matching name and phone
- Steady new reviews
- Fast, clear website
- A page for your town
Illustration only. Real rankings depend on distance, relevance and prominence, and no one can promise a position.
Step 2 of 6 · Never miss a lead
Answer questions while you pour
The assistant answers “are you open?”, “is the kitchen open?” and “can I bring my dog?” on the website and by text, takes party requests and texts back missed calls.
Example answers. Yours is set up with your real services, hours and prices, and hands the conversation to you whenever it should.
Step 3 of 6 · One inbox
Party requests and messages, one place
Facebook, Instagram, Google and website messages land in one inbox, so whoever’s on shift can answer from one phone.
Every channel, one inbox. Tap a conversation to answer it.
Example customers and messages. We connect your real channels and set up quick replies in your words.
Step 4 of 6 · Parties and events
Every party and event on one board
Back-room bookings and work parties move from inquiry to deposit to the night itself, with reminders and thank-yous sent on their own.
Example jobs and amounts. Tap any card to move it along. We set up your stages and what happens at each one.
Step 5 of 6 · Reviews
Every good night can turn into a review
After a party or a busy weekend, guests get a thank-you with a link straight to your Google review box.
Example customers and reviews. We set up the request text, the timing and your review link; the reviews are your customers’ own.
Step 6 of 6 · Bring them back
Keep the regulars coming
Release nights, trivia, birthday pints and a mug club, announced to the people who asked to hear from you.
1 of 6 sent automatically. You did the work; the system did the remembering.
Example messages and timing. We set yours up around how your business actually runs.
- Press Join to see what happens next.
Example plans and prices. We set up your plan, billing and member perks; nothing is charged here.
What we set up
Set up and run for you
- A text back to every missed call
- Private room and party booking requests, straight to you
- Event reminders to people who asked for them
- A review request after a party
- Birthday offers and release-night announcements
We write the messages with you, connect everything to your phone, calendar and website, and keep it running. You get the leads and a plain report every month. More about how it works.
Tap any piece to see what it does and how it connects. See all our services
An illustration with a made-up business. Real results depend on your market.
Your website
What a website for bars and breweries needs
- An events calendar your staff can update in a minute.
- What’s on tap, or a link to your live tap list.
- Food: your kitchen, a partner or food trucks, and when.
- Private party and group booking with a short inquiry form.
- Age, kid and dog policies stated plainly.
See managed websites for what the plans include.
Through the year
Busy seasons for bars and breweries in North Idaho
Summer patios, lake traffic and events fill the busy months. Winter is about regulars, trivia nights and new releases.
Posting events on your site and your Google Business Profile the week before gives people a reason to come in midweek, not just on Saturday.
Questions
Questions from bars and breweries
Is texting customers allowed?
Yes, with their permission. We set up proper opt-in and opt-out so you stay on the right side of the rules.
Can it post our events too?
We can plan and schedule posts for your Google profile and social pages alongside the texts.
Do you build the website?
Yes, with your tap list, events and hours easy to find on a phone.
How often should we update our website?
Whenever the tap list or the events change. We set it up so staff can add an event in a minute, or on a managed plan you can email it to us.
Can we take private party requests online?
Yes: a short form with the date, group size and what they’re planning, sent to your phone, with an automatic reply so they know you got it.
Should a brewery website sell merchandise?
If you already sell it at the bar, a small online shop can work. Gift cards are the easiest place to start.
Keep exploring
Related
Want this running for your business?
Book a free 15-minute call. We’ll look at how calls and leads reach you today and show you what we’d set up.